Terms of Service

Last Updated: June 20, 2026

Dear KOMRIDER Community,

We are a small, passionate project from Switzerland, and our goal is to get as many people as possible spending more time on the bike - whether indoors or outdoors. We love seeing you plan rides, share your achievements, and motivate each other.

To keep everything running smoothly and fairly, we have put together these Terms of Service. They apply to your use of KOMRIDER, including the app, website, and all related features (collectively "KOMRIDER" or "our services").

We have tried to make them as clear and straightforward as possible. If anything is unclear or you have questions, just drop us an email at info@komrider.com - we actually read and reply.

1. Scope

These Terms apply to everyone who uses KOMRIDER - whether through the app, the website, or any connected features. By using KOMRIDER (e.g., creating an account, uploading routes, or starting a training session), you agree to these Terms in their current version.

2. Our Services

We provide you with tools to plan, record, analyze, and share indoor and outdoor cycling rides, including map visualization, route planning, elevation correction, and training evaluation. The exact features may vary depending on your subscription (see current pricing overview on the website).

3. Registration and Account

You must be at least 16 years old to create an account. For minors aged 16 to 18, we require the consent of a legal guardian. You are responsible for keeping your login details confidential and must notify us immediately of any misuse or suspected unauthorized access.

4. Paid Subscriptions

Some features are subject to a fee (e.g., premium route planner, advanced analytics). Current prices can be found at https://komrider.com/pricing. Subscriptions automatically renew for the selected period unless you cancel at least 14 days before expiry. Cancellation is possible by email to info@komrider.com or directly in the app.

5. Usage Rights and Obligations

You may use KOMRIDER only for private, non-commercial purposes. Commercial use (e.g., as a coach, club, or company) requires a separate agreement.

In particular, you agree:

• not to upload any content that violates applicable law (e.g., violence, hate speech, copyright infringements)
• not to perform automated access (scraping, bots)
• not to extract, distribute, or use the Mapbox Access Token outside KOMRIDER (see also Section 6)

6. Third-Party Services (in particular Mapbox)

To display maps and calculate routes and elevation profiles, we use services from third parties, in particular Mapbox. Access to these services is provided via an Access Token supplied by us. This Token may only be used within the normal use of the KOMRIDER app. Any extraction, distribution, or use outside the app is prohibited. If you violate this rule, you will be liable for all resulting damages and costs (e.g., excessive API fees charged by Mapbox).

7. AI-generated Workouts

Certain workout recommendations may be generated using third-party artificial intelligence services.

Users should not include personal data, health information, medical conditions, account credentials, payment information, or other sensitive information in prompts submitted to AI-powered features.

KOMRIDER is designed to generate workouts based on generic training requests and does not require such information.

If a user voluntarily includes personal or sensitive information in a prompt, such information may be transmitted to the relevant AI service provider solely for the purpose of generating the requested response. Users are responsible for the content they choose to submit.

KOMRIDER does not require, request, or encourage the submission of sensitive personal information to AI-powered features and assumes no responsibility for information voluntarily disclosed by users in prompts.

8. Disclaimer of Liability & Risks

Cycling - whether indoors or outdoors - involves risks. KOMRIDER serves solely for support and inspiration. We assume no liability for the accuracy of routes, elevation data, or training recommendations, for health damage caused by using our services, or for damage due to malfunctions of third parties (e.g., Mapbox). You use KOMRIDER at your own risk and are solely responsible for your physical condition and the suitability of the suggested routes.

Important note on liability: As a sole proprietorship, I am personally liable with all my assets. I strive to provide the highest level of care and reliability. However, to the extent permitted by Swiss law, liability for slight negligence is excluded - in particular for indirect or consequential damages. Liability for intent, gross negligence, or personal injury remains fully intact in any case.

9. Intellectual Property

KOMRIDER and all content (design, software, texts, map styles) are my property or that of my licensors. You receive a simple, non-transferable right of use for the duration of your membership. Uploaded routes and training data remain your property. However, you grant me a simple, worldwide, non-exclusive right of use for the provision and improvement of our services.

10. Data Protection

We process your personal data in accordance with our Privacy Policy, which forms an integral part of these Terms.

11. Changes to the Terms

We may amend these Terms at any time. Material changes will be notified to you at least 30 days in advance by email or in the app. If you do not object within this period, the amended Terms shall be deemed accepted.

12. Termination

You may terminate your account at any time. I may block or terminate your account with immediate effect in the event of serious breaches of these Terms.

13. Applicable Law & Jurisdiction

These Terms are governed exclusively by Swiss law, excluding the UN Convention on Contracts for the International Sale of Goods and conflict-of-law rules. The place of jurisdiction for all disputes is [Town of your residence or canton], Switzerland. Consumers may, however, also sue at the court of their place of residence.

14. Severability Clause

Should any provision of these Terms be or become invalid, the validity of the remaining provisions shall remain unaffected.

Contact & Legal Notice

Markus Wilhelm
trading as KOMRIDER
Hauptgasse 15
CH-3280 Murten
Switzerland
Email: info@komrider.com